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Author Topic: Resort Updates from AMResorts (Secrets/Dreams/Sunscape)  (Read 386 times)
Tami in Tejas
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Resort Updates from AMResorts (Secrets/Dreams/Sunscape)
« on: August 21, 2007, 04:16:25 PM »
August 21, 2007 - 2:00PM EST
POST STORM UPDATE

After a further assessment, we are pleased to report that none of our resorts were damaged by the storm.  That’s not to say we don’t have clean up to do, and some will require more clean up of sand and debris than others, but thankfully that’s about it.

Dreams Cancun and Secrets Capri are in the process of sweeping and cleaning up and are resuming full operation during the course of the day.  There is still no television cable available at Dreams Cancun and Secrets Capri is running on an emergency generator however full power is expected to return today. 

Sunscape Puerto Aventuras will reopen later today in order to return guests from the shelter.  Limited services will be provided today and tonight however guests will be more comfortable at the resort than in the shelter.  The resort will need to sweep and clean up the sand and debris and there are several trees down.  All is expected to be cleaned up within the next 24 hours.  One pool is operational however the seas are still rough and guests will not be permitted in the ocean until it calms.  We anticipate the resort will assume full operation by tomorrow, August 22nd.

Dreams Tulum weathered the storm very well indeed however there is a lot of sand and debris.   It will take a few days to clean it up and get it ready so we have decided to keep the resort closed until Saturday, August 25th to do a complete and thorough deep cleaning of the entire resort.  Those guests that were evacuated to Dreams Cancun will remain there until Saturday or their departure should they be scheduled to leave prior to then.  The guests’ luggage, which was left at the resort last night, will be brought to them this afternoon at approximately 4:00pm so they do not have to go back and forth.

All confirmed guests scheduled to arrive at Dreams Tulum between today and Saturday will be accommodated with full services at Dreams Cancun.  They will then be transferred to Dreams Tulum on Saturday to enjoy the remainder of their holidays. 

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